rertexeltgync
�������: 20 Sep 2011
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�������: United States
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 �ͺ�����: Wed Sep 21, 2011 12:22 am ����ͧ: MS Bluetooth Notebook Mouse 5000 not working |
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Hi durden
I have the ACER aspire 4820T that comes with bluetooth inbuilt. I have the Microsoft bluetooth mouse 5000. I have always been using it with no problems. Suddenly it stopped working.
As usual, I thought I can just re-installing it by using the pairing function under the bluetooth panel "Add a device". Best part is the wizard just keeps going and never stops. My mouse is already in pairing mode.
Next check under devices/printers and believe it or not, it appears as indicated. However under the bluetooth control panel (Show Bluetooth devices), no mouse. In the devices & printers panel, the mouse shows up.
I cannot use the mouse or do a manual installation.
I have also tried to upgrade the drivers for the bluetooth and still not working. Tried the mouse with another computer and no problem. Can anybody advise how to do a reset of the bluetooth module or settings?
Short of a complete reinstallation of win 7 (which I hope to avoid just for one mouse), I have run out of ideas.
Hope somebody can render any insight as to how to resolve the issue.
Durden, did you contact Acer support about this? I tried to but they just blame the mouse and software? Any luck on your side?
Thanks for reading.
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